Contacts
How to Reach Us
If you'd like to get in touch with the team behind biorachan-beag.co.uk, the easiest way is to send us an email. We read every message and do our best to respond to all genuine enquiries.
Email: [email protected]
What You Can Write About
We welcome messages on a range of topics related to our website, including:
- Questions about our content – if something in one of our crypto casino reviews or guides is unclear or you'd like more detail.
- Corrections – if you've spotted outdated information, an error, or a detail that has changed (for example, a casino's terms, accepted cryptocurrencies, or licensing status), please let us know so we can fix it.
- Feedback – suggestions on what we could improve, topics you'd like us to cover, or your experience using the site.
- Partnership requests – if you represent a brand or organisation and would like to discuss working with us, feel free to reach out with a clear proposal.
Response Time
We usually reply within a few business days. Please note that we don't offer instant or live support, so if your matter is urgent, it may be better directed elsewhere (see the sections below). When writing to us, including as much relevant detail as possible helps us get back to you faster with a useful answer.
Questions About Your Casino Account
It's important to understand that biorachan-beag.co.uk is not a gambling operator. We are an independent review and information website covering online crypto casinos. We do not run any casino, hold player accounts, process payments, or handle deposits and withdrawals.
This means we cannot help with questions about:
- Deposits or withdrawals (including crypto transactions)
- Bonuses, promotions, or wagering requirements
- Account registration, login issues, or verification (KYC)
- Disputes with a casino or withheld winnings
For any of these issues, please contact the customer support team of the casino in question directly – you will usually find their live chat or email details on the casino's own website. If you have a complaint about a UK-licensed operator that you cannot resolve, you may also be able to escalate it to an approved Alternative Dispute Resolution (ADR) provider or the UK Gambling Commission.
Need Help With Gambling?
If gambling is causing you or someone you know harm, free and confidential support is available in Great Britain:
GamCare operates the National Gambling Helpline, available 24 hours a day, 7 days a week, on 0808 8020 133. You can also access live chat, forums, and treatment services through their website at www.gamcare.org.uk.
You can also register with GAMSTOP (www.gamstop.co.uk) to self-exclude from all online gambling sites licensed in Great Britain.
Please gamble responsibly. Only gamble with money you can afford to lose, and never treat gambling as a way to make money.